Chatbu learns your business from your website and documents. It answers visitors on your site, Instagram, Messenger and WhatsApp in their own language, day and night. It captures verified leads and books appointments straight into your calendar.
Questions arrive through your website, Instagram DMs, Messenger and WhatsApp, often outside working hours and in languages your team doesn’t speak. Every unanswered message is a lost booking or a lead that moves on to a competitor. Hiring people to cover every channel around the clock is expensive. Generic chatbots answer from scripts, not from your business, so customers still end up waiting for a human. The information is on your website, but nobody is there to give it at the moment the customer asks.
In systems that regularly produce data, it is possible to detect problems in a timely and automatic manner with this data.
Add your website pages, documents and Q&A, and Chatbu builds a knowledge base from them in minutes. Your assistant answers only from what your business actually says, and replies in the language the customer writes in. When a conversation turns into an opportunity, it collects the customer’s details, verifies their phone number and notifies you instantly. It can also book the appointment and send reminders. When a question needs a person, it hands the conversation to your team.
Import website pages, files and Q&A. Chatbu keeps the knowledge base up to date and answers only from your own sources.
The same assistant works on your website, Instagram, Messenger and WhatsApp, with one inbox for every conversation.
It detects the language from the conversation and replies in it, with no setup per language.
It collects name, phone and email during the chat and confirms the number with a one-time code sent by SMS or WhatsApp.
Customers pick a free slot from your Google Calendar inside the chat. Confirmations and reminders go out automatically.
When a customer needs a person, the conversation passes to your team in real time, and back to the assistant if nobody picks it up.
Every message gets an answer in seconds, including nights, weekends and holidays.
Verified contact details reach you the moment a customer shows interest, not the next morning.
Bookings happen inside the conversation, and reminders cut no-shows.
Routine questions are answered automatically, so your team spends its time on the conversations that need it.
Every reply comes from your own content, so customers get the same accurate information on every channel.
Consent is collected before any personal data is stored, following the rules that apply to the visitor.
